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Reviewed by Susanna Viljoen for Readers' Favorite
From HR managers to researchers to teachers to students and the rest of us, we can all benefit from allowing not only a change of perspective but a shift in how we process the information that comes into our lives. In our current tech era, there’s an incredible overload of information from all sides and it’s easy to fall victim to biases that we either absorb from our upbringing or create unconsciously. Change is often difficult, regardless of what age group or culture a person comes from. However, the author has created a guide that not only consistently and gently navigates the reader through the trials and tribulations that come from change but also shows them a clear and defined road to sustain the changes they do make. In Assume Nothing: Using Transformational Conversation to Overcome Unconscious Bias, Kim Stephens creates a remarkably helpful insight into situational bias, unconscious bias, how assumptions affect relationships, and how useful change management can be.
Kim Stephens cites research alongside reference to Kahneman’s System 2 incorporation, providing the reader with a multitude of tools that they can use to actively participate in inclusion. Assume Nothing covers real-world scenarios, case studies, and practical step-by-step detailed instructions on how to spot and deal with the bias we both exhibit and experience in our daily lives. Any person or business who wishes to be truly inclusive of members of all races, disabilities, gender, religion, and part of the LGBTQ+ community would find helpful training tools and methods to allow them to support others and also question everything and assume nothing.