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Reviewed by Gail Sosinsky Wickman for Readers' Favorite
Culture Without Accountability: What’s the Fix? is a quick but useful read by authors Julie Miller and Brian Bedford, owners of MillerBedford Executive Solutions. This husband and wife consulting team became concerned with the lack of accountability they were seeing in the companies they helped, and they wrote this book as both a definition of the problem and a program to remedy it. Divided into five sections, the book contains definitions, a multitude of examples, an analysis of the economic benefits of accountability, and a four-part plan for implementing greater accountability in the workplace.
Although this book is primarily aimed at the business world, Miller and Bedford look at the deep need for accountability for all levels of our culture, from family to the political arena. Their book will also have a special appeal for sports fans because so many of the examples they use come from the world of athletics, including such horrible examples as the Sandusky scandal at the Pennsylvania State University and the cover up following the deaths of Liverpool soccer fans at Hillsborough stadium. These are, thankfully, balanced by the positive examples of Major League Baseball Umpire Jim Joyce and Alex Ferguson of Manchester United.
The true strength of the book, however, is not its finger pointing at the examples. Miller and Bedford issue a call to all of us as individuals to model the accountability we want in our organizations. Culture Without Accountability: What’s the Fix? is a concise exploration of an unfortunately common problem. I recommend it for anyone who would like a practical guide to a solution.