Reviewed by Astrid Iustulin for Readers' Favorite
Perhaps you, like me, have already heard that life inside Amazon is not easy for its employees, but maybe you too have not had the opportunity to read a first-hand account of their working conditions. In her revealing book, Inside Amazon. My Story, Gisela Hausmann tells about her experience with Amazon from the late 1990s, when she chose the platform to self-publish her books, until 2020, when she worked within Amazon Logistics for more than a year. In Inside Amazon, Hausmann reflects on how her relationship with a company she once adored changed during these two decades. How did it happen that from being enthusiastic about Amazon, she became critical of the company's philosophy and its change of direction? You will find out by reading the sharp observations that Hausmann makes in these pages.
Reading first-hand accounts is always enlightening, and Inside Amazon is no exception. Gisela Hausmann is the author who has opened my eyes to Amazon and the way it treats its employees. Even though I had heard some news about it before, Inside Amazon allowed me to connect the dots. Hausmann's book is as effective as a story (although it is a pity that it is anything but cheerful) and as accurate as a study. She not only refers to her personal experiences but also to articles published on the subject, as the bibliography at the end of the book shows. I truly hope that many people will read Inside Amazon. I believe it helps to understand what lies behind great success. As they say, not all that glitters is gold.