Contact Us

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Email is our primary means of support. Please fill out our Contact Form and our Support Team will respond to you within a few minutes to a few hours during the day, with all requests answered within 24 hours. You can also email us directly at support@readersfavorite.com.

Sometimes email gets lost in spam or cyberspace, so if you do not receive a response to your email, have an urgent matter or just need to speak to someone, please call or text us anytime at (800) RF-REVIEW (737-3843). If you do not reach us, please leave a message and one of our team members will return your call.




To become a Readers’ Favorite author, all you need to do is request a review of your book or enter your book in our Annual International Book Award Contest, which also comes with a review.

Please login to your Author Area to check the status of your review. If your review status reads PENDING then your review is currently live in our system awaiting review. You can update any of your information including your book file. We will email you as soon as your review is complete. We will also update you at 90 and 150 days if your book has not been reviewed by then.

You can update any off the information you submitted to us, including your book file, by logging into your Author Area and click the Book Review Information tab

We do not change your password or email address, so if you are having trouble with either, please copy and paste them into the login boxes on our Login Page. If that does not work, please use the Recover Password form and we will email you a password reset link in a few minutes. If you do not receive it, please check your spam folder. The reset password link will only work once, so be sure to remember the new password you select. If our system does not recognize your email, you do not receive the email, your email has changed, or you have any other login problems, please submit the form below.

If you submitted one of our forms and did not receive a confirmation email, please check your spam folder. If you cannot find it, please complete the form below and we will resend it to you.

If you have any payment problems or questions, do not worry, there are no issues we cannot fix for you in a snap. Just complete the form below with as many details as you have and we will get the problem fixed immediately.

If you have received a Readers' Favorite 5 star review or you have placed in the Readers' Favorite Book Award Contest in any year, please click "Five Star and Award Stickers" in the Authors menu at the top of our website. Thank you and congratulations!

Amazon does not allow professional review companies to post in their Customer Reviews section. Instead, they have created an Editorial Reviews section where they want you to post excerpts from your professional reviews, which you can do through your Amazon Author Central Account. If you have trouble locating the link to your Editorial Reviews section, please contact Amazon support.

Goodreads also has restrictions regarding reviews posted by professional review companies, so we ask our reviewers to use their personal Goodreads account to post your review. If you do not see our review on your Goodreads page then please contact us and we will remind your reviewer.

Because we have thousands of reviewers, judges and contestants worldwide, and receive thousands of submissions each month, we can only accept a digital copy of your book, like a Microsoft Word document, PDF, MOBI or ePUB file. We take great care with the security of your book file. All of our reviewers are verified with photo IDs and are avid readers who volunteer their time to help authors. We are used by all the major publishers and have never had an issue with the security of a book.

Winners in our annual book award contest are announced on September 1st. We ask that contestants login to their Author Area on September 1st to see how they did in the contest. If you are in the contest and have not done so already, please login to your Author Area and click the Contest tab for more details and information about your contest entry. Good luck!

If we have not reviewed your book yet, it will not be listed on our public site and will only be visible to our Reviewers in a secured area. If we have completed your review, please login to your Author Area and on the first page called Book Information, you will either see a link to your public Readers' Favorite Review Page or instructions explaining what we need to create it.


Readers' Favorite is growing fast, and even with over 1,000 reviewers we still need many more to keep up with the growing demand for reviews. Choose from hundreds of books each month from seasoned veterans like James Patterson to first-time indie authors. You can even earn money and win cash prizes! Visit our Reviewer Application page to learn more and apply.

We do not change your password or email address, so if you are having trouble with either, please copy and paste them into the login boxes on our Login Page. If that does not work, please use the Recover Password form and we will email you a password reset link in a few minutes. If you do not receive it, please check your spam folder. The reset password link will only work once, so be sure to remember the new password you select. If our system does not recognize your email, you do not receive the email, your email has changed, or you have any other login problems, please submit the Contact Form below.


Become a Readers' Favorite Affiliate and you will earn a 20% commission on any Award Contest purchases made by those you refer. Our Award Contest is very popular and grows exponentially each year because it is a very valuable program for authors. Visit our Affiliate Application page to learn more and apply.

You can request a payment from your Affiliate’s Area as soon as you have reached $50 or more in commissions. Payments are made within 24 hours to your PayPal account.


We accept manuscripts, published and unpublished books, eBooks, audiobooks, poetry books, comic books, graphic novels, and short stories. Your work must be complete, written in English, and fit into one of our 140+ genre categories. Currently we do not accept erotica books that contain primarily sex with no substantial plot. Your book does not have to be on Amazon and we do not have a minimum or maximum word count restriction. Your book does not have to be published, and if it is published we do not have a publication date requirement. We are an international competition and accept submissions from all over the world.

You can submit your book to us in the following formats in order of preference: PDF, Kindle (MOBI), Microsoft Word (DOC, DOCX), RTF, and ePUB. If you have a different file format like Open Office or Word Perfect, or you have any trouble attaching your book to our Contest Entry form, just complete the form without attaching your book and your confirmation email will have instructions on how to easily send us your book file. Because we have thousands of contestants, judges and reviewers worldwide, we cannot take physical books because it would be too hard to manage. We also cannot take a Kindle copy direct from Amazon because they are coded to one reader and we need several people to have access to the book.

Once you have entered the contest you will have a new Contest page in your Author Area that will display our first Contest Update, as well as all of the information you have submitted with your contest entry, including your book file and category(s). You can update any of this information in real time at your convenience.

We currently have two categories for audiobooks: Fiction - Audiobook and Non-Fiction - Audiobook. The audiobook categories cannot be added on to a regular book contest entry, the audiobook must be entered in the contest separately because they are very different from the regular book version and need their own review and contest score. To submit your audiobook using our Contest Entry form, you will need to create a one-page document explaining how to get a free copy of your audiobook. You can provide a download link from a free file sharing site like DropBox or you can provide Audible free download codes and instructions on how to use them. When you complete our form, you will upload that document as your book file. In the Book Description box on our form, include this statement as your first line: “This is an audiobook, the instructions to download your free copy are in the attached file.” If you are using Audible you will need to include 2 free download codes: one for your judge and one for your reviewer.

If you are entering a sequel that is not standalone, where you need the reader to have some information from the previous book(s), then please add a short synopsis of your previous book(s) to the beginning of the Book Description field of our Contest Entry form. If that is not enough room, go ahead and enter your book in the contest. Then write up a synopsis of a few paragraphs to a few pages and send it to us via our Contact Us page and we will attach it to your entry for you.

Due to the high volume of entries in our book award contest, we have created 3 deadlines to try and motivate authors to get their books in early: Early Bird deadline - April 1 ($89), Regular Deadline - May 1 ($99), Final Deadline - June 1 ($109). Our judges are hard at work reading and scoring books year round, so the sooner an author can submit their book, the less expensive it will be and the quicker they will receive their complementary review.

Once entered in the contest, the author can login to their Author Area and visit their Contest page to update any of the information they submitted to the contest, including their book file and category(s). The page also has our contest updates to inform the author on what to expect from the contest. We do not send email updates as they are too unreliable. Instead, we ask all authors to visit their Contest page when they enter the contest, and then again on September 1st when the contest results are announced so they can see how they did. If the author provides their phone number (which can be done on their Contest page) we will send them a reminder text on September 1st.

If you entered multiple books in the contest, you will need to check the Contest page for each one. Login to your Author Area and select the title of your book from the Book Title drop-down, then click the Contest tab to see the results for that book.