Amaze Every Customer Every Time

By Shep Hyken

It is a competitive world and only the best succeed. Shep Hyken wrote “Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet” to help businesses thrive and not just survive. Businesses need employees who are passionate about...

Asymmetric Warfare for Entrepreneurs

120 Lessons from Lawrence of Arabia
By Luan Hanratty

"Asymmetric Warfare for Entrepreneurs" by Luan Hanratty is frankly an ingenious book. Its approach of applying a tactic of the famous Lawrence of Arabia during the Arab Revolt war, and which he wrote about in "Seven Pillars of Wisdom", to entrepreneurship in the ‘warfare’ of...

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