The Amazon Way on IoT

10 Principles for Every Leader from the World's Leading Internet of Things Strategies, Volume 2

Non-Fiction - Business/Finance
168 Pages
Reviewed on 11/07/2016
Buy on Amazon

This author participates in the Readers' Favorite Book Review Exchange Program, which is open to all authors and is completely free. Simply put, you agree to provide an honest review an author's book in exchange for the author doing the same for you. What sites your reviews are posted on (B&N, Amazon, etc.) and whether you send digital (eBook, PDF, Word, etc.) or hard copies of your books to each other for review is up to you. To begin, click the purple email icon to send this author a private email, and be sure to describe your book or include a link to your Readers' Favorite review page or Amazon page.

This author participates in the Readers' Favorite Book Donation Program, which was created to help nonprofit and charitable organizations (schools, libraries, convalescent homes, soldier donation programs, etc.) by providing them with free books and to help authors garner more exposure for their work. This author is willing to donate free copies of their book in exchange for reviews (if circumstances allow) and the knowledge that their book is being read and enjoyed. To begin, click the purple email icon to send this author a private email. Be sure to tell the author who you are, what organization you are with, how many books you need, how they will be used, and the number of reviews, if any, you would be able to provide.

    Book Review

Reviewed by Jack Magnus for Readers' Favorite

The Amazon Way on IoT: 10 Principles for Every Leader from the World's Leading Internet of Things Strategies, Volume 2 is a non-fiction business/finance work written by John Rossman. In addition to running his own consulting company, Rossman was responsible for launching and operating Amazon’s Marketplace for third-party vendors and was instrumental in running Amazon’s Enterprise Services. His first book in this series, The Amazon Way: 14 Leadership Principles Behind the World's Most Disruptive Company, closely examines what made Amazon the dominating force it's become and what guiding principles were used in leading it to that position. In this text, he sets out the 10 principles that can be adapted to just about any business model and how to make them work for your business. First, however, he discusses exactly what he means by the IoT, or Internet of Things. Throughout the work, Rossman reminds the reader that customer satisfaction was the main driving force in Bezos' strategy for building his Amazon empire -- and not just an awareness of the importance of customer satisfaction. Customer service was, and is, an obsession. From that first pillar, Bezos began building. Rossman sets out three killer goals for those interested in using IoT in their businesses: an obsession with customer satisfaction; working towards a transformation of the operations of the business into more streamlined and efficient ones, and branching out into new concepts and opportunities.

You don't have to have a degree in computer science, economics or even be tech-savvy to get what John Rossman recommends in his non-fiction business/finance work, The Amazon Way on IoT: 10 Principles for Every Leader from the World's Leading Internet of Things Strategies, Volume 2. As I started reading of Bezos and his obsession with customer satisfaction, I began smiling. I've long been an Amazon fan and the biggest reason is that top-notch customer service. There's something incredibly reassuring about buying from Amazon. Bezos has made it so easy to instantly chat with a customer service representative, and I've rarely had an encounter that wasn't totally satisfactory. While I am somewhat tech-savvy, I didn't really have a good understanding of the term IoT and what it could do for a business. Rossman sets it out clearly and in an organized fashion as he sets out his 10 principles and gives examples to show how they can be adapted. This deceptively slim volume is chock-full of information, plans and strategies, including how to set up any mathematical formulas and algorithms -- and then get them handled by someone else. The Amazon Way on IoT: 10 Principles for Every Leader from the World's Leading Internet of Things Strategies, Volume 2 is most highly recommended.